Housing Officer

Hours of work: Full-time

Reporting to: Service Manager

Location: Cork

Salary: €34,466-35920

About Peter McVerry Trust

Peter McVerry Trust is a national housing and homeless charity committed to reducing homelessness and the harm caused by substance misuse and social disadvantage.

The charity provides low-threshold entry services, primarily to younger people and vulnerable adults with complex needs, and offers pathways out of homelessness based on the principles of the Housing First model.

Responsibilities:

The role of Housing Officer will include but not limited to, the following key responsibilities;

• To the Manager/Team Leader:
  • To work for Peter McVerry Trust within the authority delegated to him/her by the Manager/Team Leader;
  • Meet with the Manager/Team Leader at regular intervals regarding the progress of his/her work;
  • To assist the Manager/Team Leader in delivering core housing management services to tenants of PMVT and their communities.
• To provide direct support to tenants through:
  • Managing your designated schemes/housing units in accordance with the Trusts policies and procedures;
  • Assisting tenants to manage their tenancies with intervention, support and supervision; Providing SLI (Supported Independent Living), TSS (Tenancy Support & Sustainment) services for the initial 6 months at the start of their tenancy;
  • Supporting tenants in managing the payment of their rent and putting supports in place where they are managing rent arrears;
  • When required, providing advocacy and referral to community services to help the tenants integrate into their communities;
  • Engaging in out of hours on-call service on roster basis;
  • Liaising with the appropriate agencies to support the ongoing health and well-being of the tenants;
• To assist with tenants’ casework through:
  • Communicating with staff of Peter McVerry Trust where relevant; Key-working the tenants (where required);
  • Assisting with resident’s Individual Support Plans (where required);
  • Ensuring that tenants are fully informed about all entitlements and supported to apply for same.
• To maintain a safe and healthy living environment through:
  • Adhering to safety and security protocols;
  • Ensuring that health & fire safety checks are carried out on properties on a regular basis Supporting tenants and all key stakeholders with estate management matters;
  • Supporting the tenant to ensure that the environment in which they are living including communal areas, are maintained to a high standard at all times;
  • Advising and supporting tenants with housekeeping needs;
  • Mediating disputes and encouraging co-operation in shared living environments.
• To respond to requests for service through:
  • Linking in with other Peter McVerry Trust services, screening and assessment; Communication of information and referral to services where required.
  • To undertake administrative duties through:
    Maintaining tenants’ details and documentation on a timely basis. Ensuring that case notes are logged in a professional manner
  • Rent collection and administration;
  • Actively participating in staff meetings;
  • Providing written reports to the Manager/ Team Leader where necessary; Recording any Incidents / Accidents that may occur.
  • Ensuring that the staff office and staff vehicles are maintained to a high standard.
• Change in work programme:
  • It may be necessary, from time to time, for the workload to be re-prioritised to accommodate workloads in other areas of the organization.Due notice and consultation will be given.
• To have a positive and enthusiastic attitude in work:
  • In your interactions with management, staff and participants of the Peter McVerry Trust. In your interactions with external agencies while representing the Peter McVerry Trust.
• Other Duties:
  • Undertake any other agreed duties to ensure the provision of the service.

Experience Required

Qualifications, Skills and Experience required;

• Degree level qualification in housing, social care/youth work, addiction studies or related field;
• Essential competencies:
  Commitment to providing the highest level of service, respect for others, openness to change, communication skills– oral, aural and written, contributing to the prevention and management of challenging behavior, professionalism & maintaining professional boundaries and effective team working. (All other competencies to be reviewed as part of the supervision and support process);

Other Information

• Confidentiality: It is a condition of service that all information obtained during employment, especially regarding participants' affairs, is treated with the strictest confidence.
• Equal Opportunities: To always implement Equal Opportunities into your daily practice
• Health and Safety: To be responsible for your own health and safety and that of your Colleagues in accordance with relevant PMVT policies and procedures.

Employee benefits

• Attractive salary: €34,466-35920 
• 21 days annual leave allowance
• Core Professional Training and CPD 
• Cycle to Work Scheme and Tax Saver 
• Death in Service Benefit
• Employee Assistance Programme 
• Career progression opportunities

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time.

How to apply:

To apply please download the application form or visit pmvtrust.ie/careers: Application Form

Completed application forms should be sent to recruitment@pmvtrust.ie along with your CV and Cover Letter.

Closing Date: Friday 22nd of November

Peter McVerry Trust is an Equal Opportunity Employer.
Registration Number 412953 | Charity Number CHY7256