Respond: Relief Contact Worker

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Respond is a construction led Approved Housing Body and service provider. We're expanding our dedicated team, seeking individuals who possess both the drive and skills necessary to help us make a significant impact.

Role: Relief Contact Worker

Location: Dublin - Tallaght, Clontarf, Drumcondra, Santry & Firhouse

Reporting to: Service Manager

Terms: Relief Contract/ Nights & Days

Job Purpose:

To ensure the efficient operation of the service while on duty and to provide support to the families living in the service.

Core duties and responsibilities:

  • To provide a range of support and interventions to families.
  • Complete accurate written records and/or reports where appropriate.
  • Update when appropriate the Pathway Accommodation & Support System (PASS).
  • To maintain a safe and healthy living environment.
  • Respond to all resident's safety and security-related incidents, ensuring correct service procedures are followed, record and report such incidents as appropriate.
  • Adhere to professional boundaries and work in a professional manner at all times.
  • Attend and participate in team meetings and continuous professional development.
  • Ensure the environment is maintained to high standards at all times.
  • The list of duties is not exhaustive, and duties may vary from time to time.

Person specification:

  • Relevant experience in a social care setting.
  • An understanding of the nature of homelessness and the needs of homeless families.
  • First aid, ASIST, manual handling, fire warden and lone working certificates are advantageous.
  • Working knowledge and understanding of Child Protection.
  • The ability to treat service users in a non-judgmental and respectful manner.
  • Adhere to professional boundaries and work in a professional manner at all times.
  • Good oral and written communication skills.
  • Strong interpersonal and teamwork skills.
  • Highly motivated, reliable and flexible.
  • Ability to demonstrate the skills required to work in the area of homelessness.
  • Garda vetting will be conducted on an ongoing basis.

To apply: Please click here on or before close of business on Friday, November 1st 2024.

Date Entered/Updated:
Expiry Date:
Region: Dublin