Night Support Worker - Maple House

About Us

At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response, and other targeted interventions, through advocacy and partnership.

​If you share our values and want to make a difference then apply for this role with Dublin Simon Community and join the team!

Benefits to working with Dublin Simon Community:

• 25 days of annual leave
• 5% matched contribution to your pension
• Paid Sick Leave Policy
• Paid Maternity Leave Policy
• Bike to Work Scheme
• Commuter Travel Tax Savers Ticket
• 1st-week Comprehensive Training
• Progression Opportunities

About the role:

Contract Type – Full Time Permanent.
Working Hours – a 5 week rolling roster of night shifts, 37.5 hours a week, from Monday to Sunday availability. Earliest start will be 8pm and latest finish time will be 8:30am. Shifts are between 10.5 and 12hrs.
Location – North Circular Rd, Dublin 1, Maple House.
Salary - €30,000 + 12% night allowance or €17.22 per hour.

As a Support Worker Nights you will work directly with clients as part of a team to ensure the provision of short-term accommodation services to homeless adults in Dublin City Centre. You will meet and assess the needs of clients on a nightly basis, responding to crisis and incidents, engaging clients in service activities and support plans.

Your responsibilities

• Carry out health and safety checks as per local policy and recording of same.
• Provide support to the clients at night, recording on support plans, updating PASS and nights bed list, encouraging sleep hygiene.
• Provide care interventions, including daily living skills support, relapse prevention support.
• Ensure all new clients receive a robust induction to the service and are aware of their rights and responsibilities.
• Ensure building is secure at night and that all systems are working (alarms, CCTV, emergency response details) and adhering to the lone working policy.
• Therapeutic and diversionary interventions, providing emotional and motivational support, promoting positive mental health attitudes, self-esteem and self-respect.
• Support the manager in the implementation of the strategic and operational action objectives. Taking responsibility for developing and implementing strategic and operational goals.
• Preparations of rooms for service user intake to ensure standards are maintained.
• Crisis and conflict management.
• Ensure consistent handovers, diary, incident reports and follow-ups, in accordance with organisation policies.
• Accommodation management; ensuring routine maintenance is carried out, cleaning, security inspections and bedroom health and safety inspections occur, in line with operational procedures and standards.
• Ensure neighbourhood policy is implemented and managed at all times.
• Active interventions; harm reduction, overdose prevention.
• Interpersonal skills development, dealing with relationships, family liaison and behavioural management issues.

Essential for the role:

• BA/BS degree (level 7 or 8) in Psychology, Community Development, Counselling, Social Care, Social Work, or similar.
  Or
• QQI Level 5 in relevant field with 12 months experience in similar setting (including voluntary work and college placement)
• A Passion for helping people.
• Flexibility to work in an agile environment.
• Willingness to learn.
• Experience in carrying out Health & Safety inspections and audits.

Please note, if you are unsure of any of the requirements, contact the Recruitment Team on careers@dubsimon.ie

Apply for the position

Application due date: 27/10/2024
For queries relating to this position please telephone (01) 635 4860