Focus Ireland: Case Manager, Family Homeless Action Team

Focus Ireland logo

Case Manager, Family Homeless Action Team

Location: Dublin

Contract: Full-time, 2 Year Fixed-Term Contract

The purpose of this role is to assess and support families and individuals during their pathway through homelessness to settlement.

What you will do:

  • To work within the framework of the overall objectives of Focus Ireland.
  • To work with and under the supervision and direction of the line management within the project.
  • To visit families and individuals in emergency accommodation or their own homes.
  • Carry out assessments and reviews and develop and implement support plans with those referred to the service.
  • To work within a client-centered approach, encouraging autonomy and independence.
  • Make contact with and establish links as appropriate with local services and relevant community groups and to work closely where appropriate with housing providers.
  • Be familiar with and comply with all relevant Focus Ireland policy e.g. Child Protection Policy, Confidentiality Policy, Customer Complaints Policy, Health and Safety Policy, Personnel Policy.
  • Maintain accurate records and statistics in accordance with Focus Ireland policy.
  • Participate in the evaluation and development of the service.
  • Liaise with and work co-operatively and effectively with the employees in Focus Ireland in relation to organisational procedures and policies in areas of personnel, finance, administration, research, development, education, public awareness and services.
  • Manage an allocated caseload and adhere to care and case management processes and protocols.
  • Work as part of a multi-disciplinary team.
  • Be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your Line Manager or Health & Safety representative.
  • Attend and contribute to Team, Section and Agency meetings as required.
  • Engage in clinical supervision sessions both one-to-one and group supervision on a regular basis with the Project Leader or team leader.
  • To engage in PIE (psychologically informed environment) on a regular basis.
  • Participate in relevant training and development courses as agreed with your Project Leader/Team Leader.
  • Undertake such other duties as might be reasonably assigned from time to time in consultation with the Project Leader.

What you will need:

  • A relevant third level qualification at degree level i.e. social care, psychology, sociology.
  • Proven, extensive experience working in a social care setting.
  • Experience of dealing with child protection and welfare responsibilities and responding appropriately to any concerns.
  • Experience in carrying out assessments, including risk assessments.
  • Experience in developing support plans and carrying out reviews.
  • Ability to work on own initiative.
  • Ability to deal with challenging behaviour.
  • Ability to work alone and in a team setting.
  • Ability to display flexibility in the role.
  • Willingness to develop professional skills as identified through supervision.
  • Full clean driver’s license (Desirable)
  • Advocacy on behalf of a similar client group (Desirable)
  • Report writing skills (Desirable)
  • Information Technology skills (Desirable)

To apply please submit your CV & Cover Letter Here
Closing date for applications: 12.00pm, 27th June 2024

Focus Ireland is an equal opportunities employer.

Date Entered/Updated:
Expiry Date:
Region: Dublin