Safe Ireland: Service Development & Practice Manager
About Safe Ireland
www.safeireland.ie
Safe Ireland is a social change organisation focused on eradicating domestic, sex, gender and sexuality-based violence (DSGSBV). Our mission is to address ‘domestic violence’ as a systemic form of abuse by developing evidence-based analysis and translating it into effective scaled action. Safe Ireland’s main objectives are:
- Make domestic, sex, gender and sexuality-based violence critically visible to Government and the Public. Safe Ireland maintains a particular focus on Violence against Women, Young People and Children.
- Develop strong cross-disciplinary evidence-based analyses, integrating theory, policy and practice
- Develop cumulative, practical, short, medium, and long-term policy and practice responses to DSGSBV in Ireland. Creating universal pathways out of coercive control is a priority area.
- Develop 21st Century responses to DSGSBV within Safe Ireland frontline services
- Develop professional supports for all specialist DSGSBV Services in our national network
We are currently recruiting for the following position:
Service Development & Practice Manager
(Full Time Role)
This post requires a skilled and flexible applicant. The work will demand proactive development of Safe Ireland’s new DV practice framework, support Safe Ireland’s frontline services, development of integrated state-of-the-art frontline service support for Safe Ireland network members, and engaging with relevant external colleagues and cognate bodies.
How to apply?
Email your CV and Cover Letter to: recruitment@canavanbyrne.ie
Closing date 31st July 2024
The Post:
The Service Development and Practice Manager (SDPM) will report directly to the CEO and Director of Operations.
This post requires a skilled and flexible applicant. The work will demand proactive development of Safe Ireland’s new DV practice framework, support Safe Ireland’s frontline services, development of integrated state-of-the-art frontline service support for Safe Ireland network members, and engaging with relevant external colleagues and cognate bodies.
Primary Responsibilities/Functions:
- Within the Safe Ireland Safe Space Series Framework, and the 3rd National DSGBV Strategy: Zero Tolerance, the SDPM, within a team, will:
- Develop integrated best practice across Safe Ireland Mayo and Safe Cavan-Monaghan frontline services.
- Develop integrated best-practice supports for network members in complementing existing and emergent service areas, as appropriate.
- Support the professional and organisational development of the network, as a whole, through specified projects.
- Work closely with the Safe Ireland Education and Training Manager to establish DV-specialist curricula for Safe Ireland staff, members and external party training. Providing content delivery, where appropriate.
- Represent/Engage Safe Ireland in relevant fora, presenting Safe Ireland positions, where appropriate.
Requirements for this Post:
- A 3rd level qualification in an appropriate discipline OR demonstrable equivalent experience.
- Professional management qualification.
- A minimum of 5 years’ previous experience at senior level within an organisation, relevant experience within the DSGSBV sector, or a cognate ‘service-led’ field.
- Knowledge of developing and establishing best-practice service provision systems at frontline.
- Knowledge of Violence against Women, Human Rights and/or sex, gender, sexuality-based equality work.
- Demonstrable capacity to learn new areas, record, write, report, present on relevant subject matter.
- Demonstrable efficient administrative/IT skills and knowledge of various software packages.
- Familiarity with State and/or Donor reporting portals: e.g. Tusla Portal.
- Understanding of Frontline DSGSBV Service Provision:
- Knowledge of DSGSBV best-practice and service provision models for adults, young people and children. For example (indicative only);
- Safe Client
- DV Crisis Response: Triage/Trauma, Accommodation, Justice.
- DV Specialist Recovery Services: Therapeutic, Accommodation, Justice, Welfare etc.
- Safe Organisation: Experience in DSGBV-sensitive business/organisational processes, governance and compliance.
- Safe Staff systems – ethics, case management, teamwork,
- CPD/Admin, HR- Line management and staff supervision skills.
- Safe Admin systems – recording/reporting/admin, IT/data; operations: quality/safety/risk/monitoring/evaluation.
- Demonstrable capacity for capacity stakeholder /agency engagement.
- Willingness to travel given requirements of the job; full driving licence, access to a car.
Skills
- Effective leadership, people and team management and motivational skills.
- Excellent team player, flexible and adaptable.
- Highly motivated with a commitment to deliver quality services.
- Ability to prioritise competing demands and to meet deadlines.
- Excellent problem-solving ability.
- Excellent communication skills.
- Strong written and verbal communication skills.
- Effective negotiation and conflict resolution skills.
- Excellent IT skills, including Microsoft Word, Excel, SharePoint, and Teams.
- Excellent data base management e.g. Salesforce.
Further details
- Job Type: Permanent, Full Time
- Company pension after successful completion of probationary period
- Employee Assistance Program.
- 29 days Annual Leave per annum, pro rata to your commencement date.
This Job Description is a guide to the general range of duties and is neither definitive nor restrictive and may be subject to periodic review. It is subject to a six-month probation period.
Safe Ireland is an equal opportunities employer.