Safe Ireland: Service Development & Practice Manager

About Safe Ireland
www.safeireland.ie

Safe Ireland is a social change organisation focused on eradicating domestic, sex, gender and sexuality-based violence (DSGSBV). Our mission is to address ‘domestic violence’ as a systemic form of abuse by developing evidence-based analysis and translating it into effective scaled action. Safe Ireland’s main objectives are:

  1. Make domestic, sex, gender and sexuality-based violence critically visible to Government and the Public. Safe Ireland maintains a particular focus on Violence against Women, Young People and Children.
  2. Develop strong cross-disciplinary evidence-based analyses, integrating theory, policy and practice
  3. Develop cumulative, practical, short, medium, and long-term policy and practice responses to DSGSBV in Ireland. Creating universal pathways out of coercive control is a priority area.
  4. Develop 21st Century responses to DSGSBV within Safe Ireland frontline services
  5. Develop professional supports for all specialist DSGSBV Services in our national network

We are currently recruiting for the following position:

Service Development & Practice Manager
 (Full Time Role)

This post requires a skilled and flexible applicant. The work will demand proactive development of Safe Ireland’s new DV practice framework, support Safe Ireland’s frontline services, development of integrated state-of-the-art frontline service support for Safe Ireland network members, and engaging with relevant external colleagues and cognate bodies. 

How to apply?

Email your CV and Cover Letter to: recruitment@canavanbyrne.ie

Closing date 31st July 2024


The Post:

The Service Development and Practice Manager (SDPM) will report directly to the CEO and Director of Operations.

This post requires a skilled and flexible applicant. The work will demand proactive development of Safe Ireland’s new DV practice framework, support Safe Ireland’s frontline services, development of integrated state-of-the-art frontline service support for Safe Ireland network members, and engaging with relevant external colleagues and cognate bodies.

Primary Responsibilities/Functions:

  1. Within the Safe Ireland Safe Space Series Framework, and the 3rd National DSGBV Strategy: Zero Tolerance, the SDPM, within a team, will:
  2. Develop integrated best practice across Safe Ireland Mayo and Safe Cavan-Monaghan frontline services.
  3. Develop integrated best-practice supports for network members in complementing existing and emergent service areas, as appropriate.
  4. Support the professional and organisational development of the network, as a whole, through specified projects.
  5. Work closely with the Safe Ireland Education and Training Manager to establish DV-specialist curricula for Safe Ireland staff, members and external party training. Providing content delivery, where appropriate.
  6. Represent/Engage Safe Ireland in relevant fora, presenting Safe Ireland positions, where appropriate.

Requirements for this Post:

  1. A 3rd level qualification in an appropriate discipline OR demonstrable equivalent experience.
  2. Professional management qualification.
  3. A minimum of 5 years’ previous experience at senior level within an organisation, relevant experience within the DSGSBV sector, or a cognate ‘service-led’ field.
  4. Knowledge of developing and establishing best-practice service provision systems at frontline.
  5. Knowledge of Violence against Women, Human Rights and/or sex, gender, sexuality-based equality work.
  6. Demonstrable capacity to learn new areas, record, write, report, present on relevant subject matter.
  7. Demonstrable efficient administrative/IT skills and knowledge of various software packages.
  8. Familiarity with State and/or Donor reporting portals: e.g. Tusla Portal.
  9. Understanding of Frontline DSGSBV Service Provision:
  10. Knowledge of DSGSBV best-practice and service provision models for adults, young people and children. For example (indicative only);
    • Safe Client
    • DV Crisis Response: Triage/Trauma, Accommodation, Justice.
    • DV Specialist Recovery Services: Therapeutic, Accommodation, Justice, Welfare etc.
    • Safe Organisation: Experience in DSGBV-sensitive business/organisational processes, governance and compliance.
    • Safe Staff systems – ethics, case management, teamwork,
    • CPD/Admin, HR- Line management and staff supervision skills.
    • Safe Admin systems – recording/reporting/admin, IT/data; operations: quality/safety/risk/monitoring/evaluation.
  11. Demonstrable capacity for capacity stakeholder /agency engagement.
  12. Willingness to travel given requirements of the job; full driving licence, access to a car.

Skills

  • Effective leadership, people and team management and motivational skills.
  • Excellent team player, flexible and adaptable.
  • Highly motivated with a commitment to deliver quality services.
  • Ability to prioritise competing demands and to meet deadlines.
  • Excellent problem-solving ability.
  • Excellent communication skills.
  • Strong written and verbal communication skills.
  • Effective negotiation and conflict resolution skills.
  • Excellent IT skills, including Microsoft Word, Excel, SharePoint, and Teams.
  • Excellent data base management e.g. Salesforce.

Further details

  • Job Type: Permanent, Full Time
  • Company pension after successful completion of probationary period
  • Employee Assistance Program.
  • 29 days Annual Leave per annum, pro rata to your commencement date.

This Job Description is a guide to the general range of duties and is neither definitive nor restrictive and may be subject to periodic review. It is subject to a six-month probation period.

Safe Ireland is an equal opportunities employer.

Date Entered/Updated:
Expiry Date:
Region: Dublin