Position Title: Night Support Worker – Haven House STA 
(Supported Temporary Accommodation)

The Employer:

Crosscare delivers services with a servant leadership ethos. Crosscare’s Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence. Crosscare exists to support individual and families when they face difficult challenges in life and when they find it hard to get the help they need. Crosscare focuses on helping people when they need it most or when they can’t find support anywhere else.

Location: Dublin, Haven House

Work Schedule: 7-day rota (including nights, & weekends). Full-time 38.5hr per week

Contract: Permanent Contract

Salary: €30,582 - €36,257

Reporting to: Service Management Team

The Role: 

To provide a service to single individuals experiencing homelessness. Those living with us are placed with the aim of our services assisting them to secure a long-term home whilst ensuring all supports and personal attributes required to sustain their home are put in place. We are committed to delivering the highest standard of care possible and working closely with other colleagues in care planning and case management.

Our services are challenging environments as we seek to achieve an inclusive approach working with people with complex issues.

This role is completely client focused consistently seeking the best outcome for those we work for.

Responsibilities:

• To engage with and build professional trusting relationships with individuals, treating them with dignity and respect, and working within the values of Crosscare
• Provide support to Social Care Workers in all duties to facilitate the smooth operation of a busy residential facility
• Follow reporting policy & procedures regarding Child Protection concerns
• Support colleagues in all duties including resolving conflict, responding to health issues, premise management, taking referrals and daily operational duties
• To work effectively as part of a team and being open to reasonable requests from Deputy Project Leader or Project Leader/Team leader in order to ensure effective working relationships;
• To work in line with Cross care’s policies and code of conduct, and the standard operational procedures of the service.
• To ensure all records are maintained accurately;
• To assist and contribute to the National Quality standards Framework alongside your colleague’s in order to ensure that a consistent delivery of service and quality standards are adhered to in the project as a Night Support Worker.

Fire/Health & Safety

• Assist and/or carry out Fire checks as per Fire policy and procedure of residents & building;
• To observe all Health and Safety policies of the project.

House Keeping

• Ensure that common areas both internal and external are kept clean and tidy, promoting a high quality and clean environment for and with residents;

Maintenance

• Maintenance – address minor maintenance issues as they arise, or report larger maintenance issues to project staff

Supervision/Training

• Participate in regular supervision
• Identify and attend relevant training

Qualification:

• Minimum Level 5 Qualification awarded by the National Qualifications Framework (NQF) QQI in a Social Care area, Addiction, Youth Work and/or Healthcare
  OR
• Internal candidates on the Current Relief Support Worker panel without a Level 5 or a relevant level 5 but with over 1 years’ experience.
  AND
• Clear understanding of Child Protection
• IT Literate and good literacy and numeracy skills
• Strong interpersonal, teamwork and communication skills
• Clearly demonstrated client focus
• Ability to work under pressure
• Experience or willingness in working night shift work
• An ability to carry out minor maintenance repairs
• Please note applicants must clearly demonstrate the above essential criteria in their application prior to being considered for shortlisting
• Work experience and employment in homeless services, addiction services residential services, community and/or the youth work sector.

Benefits:

• Competitive salaries
• Generous annual leave
• Additional leave for long service
• Training and Development Programmes
• Employee Assistance Programme
• Digital Doctor Service
• Competitive pension plan
• Bike to Work Scheme

In Crosscare, we approach our work with an attitude of service, showing love, care and kindness in all interactions with others. We treat people with a level of respect they will remember long after our service and support have been received. We strive for excellence in everything we do. Our clients, young people and service users deserve it.

Crosscare is registered with the Charities Regulator (RCN: 20169084) and the Revenue Commissioners (CHY-6262) Crosscare is the Social Care Agency of the Archdiocese of Dublin.

Detailed information on all aspects of our work is available at www.crosscare.ie

Application Process: 

To apply, please upload a comprehensive CV and letter of application (one document) detailing your suitability for the role to the link provided.

Closing date for applications is November 29th 2024

Apply now

Crosscare is an equal opportunities employer
Garda Vetting will apply to this role
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