Hospitality Services Manager 

Hours: Full-time, 39hrs per week 

Reporting To: Chief Executive Officer (or Designee) 

Direct Reports: Café Staff (2.75 FTEs) 

Supported By: Communications and Marketing Team 

Salary: €45,000 to €50,000 per annum, depending on experience. 

Location: On-site 5 days per week, not eligible for remote work. 

Term: Specific purpose contract, renewable, subject to funding. 

Apply By: Submit a completed application form by email to vacancies@outhouse.ie by 5:00 pm, Monday 17 February 2025. 

Overview 

Founded in 1997, Outhouse LGBTQ+ Centre is a vibrant and safe space for LGBTQ+ people, communities, and organisations that is inclusive of the diversity within our communities. 

Outhouse is dedicated to supporting the people, spaces, and issues important to the LGBTQ+ communities. 

Our vision is a future where LGBTQ+ people are safe, seen, and celebrated. 

Our mission is to improve the quality of life for LGBTQ+ people by providing a safe space to find: 

• Connection - discovering themselves, their people, place, and passions. 
• Community Support - accessing information, programmes, and services. 
• Culture - experiencing creativity, heritage, discovery, and fun.
• Campaigns - being part of a strong, credible, and trusted voice for LGBTQ+ communities. 

In all our work, we are guided by the values of trust, respect, joy, inclusivity, and impact and grounded by our commitments to equity and intersectionality. 

Reporting to the CEO, the Hospitality Services Manager is a pivotal new role within Outhouse LGBTQ+ Centre. This position offers a unique opportunity to lead and revitalise the Outhouse Café, a cornerstone of community support and connection since 1997. The café is not just a place for food and drink but a vital hub for social inclusion and support in the greater Dublin LGBTQ+ community. Revenue generated from the café directly supports Outhouse’s charitable purpose, ensuring the sustainability of programmes that provide vital support to the LGBTQ+ community. 

The successful candidate will have a proven track record of developing food and beverage offerings and achieving performance targets with substantial experience in hospitality, food service, and café or restaurant management. They will lead a dedicated F&B team, including employees from labour market activation programmes (Community Employment and Community Services 
Programme), focusing on skill development and employability.

This role will also involve enhancing the café's offering, ensuring it remains an affordable, safe, and welcoming space that aligns with the organisation’s ethos and values, while also positioning the café as a standout destination in Dublin's competitive market through innovative, high-quality offerings and exceptional service. 

Key opportunities for the post-holder include expanding catering services for various LGBTQ+ organisations, civil society groups, and events hosted at the centre. This role will be instrumental in advancing Outhouse's strategic goals of fostering community connection and providing a safe, accessible space for information and support. 

The role requires someone who can balance the need for a sustainable business model with the primary objective of social inclusion. The café must remain affordable and inclusive while generating enough surplus to support its operations. The post-holder will play a key role in developing the café into a vibrant, supportive space that serves as the nexus of social interaction and community engagement. 

Please see Job description attached below.

Submitting an Application 

Please submit a completed application form before the deadline for application on Monday, 17 Febraury 2025, at 5 pm. 

Applications should be submitted by email to vacancies@outhouse.ie 

We will inform candidates who have been successfully shortlisted by close of business on 21 February. We regret that it is impossible to provide individualised feedback to applicants who have not been shortlisted for an interview. Please do not call or email seeking feedback. Feedback is available for all candidates who attend an interview. 

Interviews are provisionally scheduled to occur the week commencing 24 

February 2025 at Outhouse, 
105 Capel Street, 
Dublin 1, 
D01 R290.

If you cannot attend the interview on any days that week, please state so clearly on your application form. 

Candidates should note that canvassing will disqualify them.