VACANCY: SUPPORT AND OUTREACH WORKER

Doras is seeking a project worker to provide health related support and outreach services to communities and individuals at our Limerick headquarters.

ABOUT DORAS: Doras is an independent, non-profit, non-governmental organisation working to promote and protect human rights since 2000. Our vision for Ireland is a society where equality and respect for the human rights of refugees and migrants are social norms.

JOB LOCATION: Limerick

DUTIES & RESPONSIBILITIES

The successful candidate will

• Provide accurate and appropriate information and support to service users as required, particularly but not exclusively, in relation to our health related services;
• Provide assistance and support to individuals and families to help them access and avail of health and social services as required;
• Work through Doras outreach services in accommodation centres and the community to provide information, advice, personal support to health, welfare, education, legal and other entitlements;
• Help victims of domestic, sexual and gender based violence and human trafficking to access health, housing and social services;
• Help address the ongoing psychological and other impacts of living in and transitioning from Direct Provision;
• Assist in the collection of information and assessment of needs in relation to the health and social care needs of international protection applicants, refugees and migrants;
• Support the provision of intercultural and cultural competency training for healthcare workers (and others);
• Provide supports to migrant/refugee communities to enable people who have physical and/or mental health challenges to access appropriate health services;
• Work collaboratively with other organisations and networks where appropriate, both locally and nationally;
• Keep up to date with policy developments and information relating to migrant health, rights and entitlements;
• Keep accurate records of all work undertaken and complete case management system (Salesforce) and manual case files in line with GDPR requirements;
• Attend and contribute to weekly case meetings.

QUALIFICATIONS AND EXPERIENCE 

Applicants should have

• Experience working in a refugee/migrant support environment for a minimum of two years;
• Knowledge and understanding of the Irish healthcare system, migrant and refugee health, and social determinants of health;
• Good interpersonal skills and the ability to communicate with a wide range of stakeholders;
• Ability to establish and maintain positive working relationships with service users, colleagues and partners;
• Language skills, ideally competent in several relevant languages;
• A third level degree in the area of public health.

APPLICATION PROCESS

For further information and enquiries about this role, please contact f.mccaul@doras.org.

If you would like to be considered for this role, please download and complete the application form, and send it with a cover letter to recruitment@doras.org by midnight on Sunday October 20th. Be sure to state the position you are applying for on the application.